BCS - 055 Business Communication

• Learn about formal and informal greetings;
• Attempt activities based on greetings in other cultures;
• Practice formulaic language used in introductions and greetings;
• Read about etiquette in India;
• Introduce yourself as well as others;
• Present a brief profile of yourself;
• Analyze the nuances of English pronunciation with regard to sound and spelling;
• Know what is small talk;
• Learn the importance of small talk in work situations;
• Learn how to prepare for small talk;
• Select suitable topics for small talk;
• Practice building business relationships through small talk;
• Select suitable language for small talk;
• Learn how to make effective small talk/social conversation;
• Use contractions in spoken language; and
• Practice negation.

Download from Google Drive